Please read TERMS & CONDITIONS for more information
- Is buying the CD safe through your web site?
- I don't feel comfortable to use my credit card online. Can I still buy your CD?
- When will my CD arrive?
- How much does it cost to ship the CD?
- What happens if my CD arrives damaged in the mail?
- I couldn't find my answer here. What should I do?
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Yes! It's safe. Security is a top priority for us. We protect our clients' credit card information in a number of ways.
Most importantly, all requests and responses for credit card data are encrypted using SSL (Secure Socket Layer) technology
during transmission over the Internet. You can see the http:// on the URL address is changed to https://, with 's' as in 'security', and a locked key icon will appear at the bottom bar of your browser when you get into the secure payment page.
In addition, we use the Internet's leading payment gateway, VeriSign for providing secure online transaction processing.
We don't remember your credit card information, which means you have to retype your credit card infomation every time you return. We know it's not convenient, but what we do is an extra protection for you.
Note, to use credit card online for buying items is quite common nowadays and is safer than using your credit card at restaurant or gas station, where you are handing your credit card to a stranger who disappears with it and comes back later.
Here, at acupofmusic.com we handle your credit card information through technology, not a person. See the difference? -- TOP
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Yes! You may not feel comfortable using your credit card online, or you may not have a card - we understand that. You can print out our Order Form, fill out your order information and mail it back to us with your check or money order, payable to Arxion Corp.
See more details on the Order Form or Terms & Conditions -- TOP
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Usually, we ship your order in 24-36 hours. If your order ships within US, you will receive it in 5-7 business days after shipment. For shipping outside of the US, it could take 7-14 business days.
This is just an estimated time from postal office. In most cases, it could be faster by 1-2 days. -- TOP
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Shipping cost for CD (within US) starts from $3 for first item and $0.75 for each additional item.
For shipping cost outside of US starts from $15 for first item and $1.50 for each additional item.
-- TOP
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If a CD arrives damaged in the mail, return it, we will replace it with a new one!
Since we cannot refund your postage and if you decide for not keeping your order, the cheapest way to ship a product (CD) back to us, is by writing "RETURN TO SENDER" on the original package, and drop it in the mail.
-- TOP
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Don't worry, we will try our best to help you out.
Any problems, questions, or concerns, feel free to email us at order@acupofmusic.com. We will reply to you in 12-24 hours!
-- TOP
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